House Rules

Long Stay Terms & Conditions — The Mango Suites by FLAT06.

A. General Rules / Peraturan Umum

  • Check-in time: 14:00 | Check-out time: 12:00
    Waktu check-in: 14:00 | Waktu check-out: 12:00
  • Early check-in and late check-out are subject to availability and may incur additional charges.
    Early check-in dan late check-out tergantung ketersediaan dan dapat dikenakan biaya tambahan.
  • Maximum 2 persons per room. Overnight guests are strictly prohibited.
    Maksimal 2 orang per kamar. Tamu menginap dilarang keras.
  • Pets are not allowed.
    Hewan peliharaan tidak diperbolehkan.
  • Quiet hours: 22:00 – 07:00. Please respect other residents and keep noise to a minimum.
    Jam tenang: 22:00 – 07:00. Harap hormati penghuni lain dan jaga ketenangan.
  • Any damage to property will be charged to the tenant's security deposit.
    Kerusakan properti akan dibebankan pada deposit keamanan penyewa.

B. Security & Access / Keamanan & Akses

  • Each tenant will receive a room key. Lost keys will incur a replacement fee of Rp 150.000.
    Setiap penyewa akan menerima kunci kamar. Kunci hilang dikenakan biaya penggantian Rp 150.000.
  • Visitors must register at reception. Visiting hours: 08:00 – 22:00. No overnight visitors allowed.
    Tamu harus mendaftar di resepsionis. Jam kunjungan: 08:00 – 22:00. Tamu menginap tidak diperbolehkan.
  • Management reserves the right to deny entry to unregistered visitors.
    Manajemen berhak menolak masuk pengunjung yang tidak terdaftar.

C. Housekeeping & Linen / Kebersihan & Linen

  • Weekly room cleaning is included (1x per week).
    Pembersihan kamar mingguan termasuk (1x per minggu).
  • Linen rental: Rp 150.000/month per set + Rp 30.000/wash.
    Sewa linen: Rp 150.000/bulan per set + Rp 30.000/cuci.
  • Tenants are responsible for maintaining cleanliness of their own room between cleaning days.
    Penyewa bertanggung jawab menjaga kebersihan kamar di antara hari pembersihan.

D. Laundry / Cucian

  • Laundry service is available at additional cost. Please inquire at reception.
    Layanan laundry tersedia dengan biaya tambahan. Silakan tanyakan di resepsionis.
  • Drying clothes on balconies, windows, or public areas is not permitted.
    Menjemur pakaian di balkon, jendela, atau area publik tidak diperbolehkan.

E. Parking / Parkir

  • Parking is subject to availability.
    Parkir tergantung ketersediaan.
  • Car: Rp 500.000/month | Motorcycle: Rp 250.000/month
    Mobil: Rp 500.000/bulan | Motor: Rp 250.000/bulan
  • Management is not responsible for any loss or damage to vehicles.
    Manajemen tidak bertanggung jawab atas kehilangan atau kerusakan kendaraan.

F. Delivery & Packages / Pengiriman & Paket

  • Deliveries (food, packages) can be received at reception during operating hours.
    Pengiriman (makanan, paket) dapat diterima di resepsionis selama jam operasional.
  • Management is not responsible for uncollected or damaged packages.
    Manajemen tidak bertanggung jawab atas paket yang tidak diambil atau rusak.

G. Communal Kitchen / Dapur Bersama

  • The communal kitchen is available for all tenants. Please clean up after use.
    Dapur bersama tersedia untuk semua penyewa. Harap bersihkan setelah digunakan.
  • Do not leave personal food items in shared refrigerators for more than 3 days.
    Jangan meninggalkan makanan pribadi di kulkas bersama lebih dari 3 hari.
  • Label all personal items stored in shared spaces.
    Beri label semua barang pribadi yang disimpan di area bersama.

H. Food & Room Care / Makanan & Perawatan Kamar

  • Cooking inside rooms is strictly prohibited (fire hazard).
    Memasak di dalam kamar dilarang keras (bahaya kebakaran).
  • Eating inside rooms is permitted, but please dispose of food waste promptly to avoid pests.
    Makan di dalam kamar diperbolehkan, tetapi harap buang sisa makanan segera untuk menghindari hama.

I. Check-Out & Notice Period / Check-Out & Masa Pemberitahuan

  • A minimum of 14 days written notice is required before vacating.
    Pemberitahuan tertulis minimal 14 hari diperlukan sebelum pindah.
  • Failure to give notice may result in forfeiture of the security deposit.
    Kegagalan memberikan pemberitahuan dapat mengakibatkan hilangnya deposit keamanan.
  • Security deposit: IDR 2.000.000 (refundable upon check-out inspection, minus any deductions for damages or unpaid bills).
    Deposit keamanan: IDR 2.000.000 (dapat dikembalikan setelah inspeksi check-out, dikurangi potongan untuk kerusakan atau tagihan yang belum dibayar).
  • Monthly rent is due on the 1st of each month. Payment must be made in advance.
    Sewa bulanan jatuh tempo pada tanggal 1 setiap bulan. Pembayaran harus dilakukan di muka.
Penalty: Deposit forfeiture for no-notice departure

J. Smoking Area / Area Merokok

  • Smoking is strictly prohibited inside rooms and all indoor shared areas.
    Merokok dilarang keras di dalam kamar dan semua area bersama dalam ruangan.
  • A designated smoking area is available outside. Please use the provided ashtrays.
    Area merokok yang ditentukan tersedia di luar. Harap gunakan asbak yang disediakan.
Penalty: Rp 500.000 fine for smoking inside rooms

K. Contact / Kontak